Responsible Gaming
Outline of Objectives
At Olangza, we are committed to promoting responsible and mindful gaming. Whether you choose to play sparingly or decide not to participate at all, we are here to support your choices.
Responsibility and Awareness
- Minimum Age Requirement: Players must be at least 18 years old to engage in fantasy sports on our platform.
- Playtime Limits: Players have the flexibility to set their own monthly playtime limits. For adjustments to daily limits, please reach out to us via the email associated with your account. Changes can only be made once and must be requested within 72 hours of the initial change.
- Self-Exclusion: Players can choose to self-exclude or temporarily suspend their accounts whenever needed. The available options for self-exclusion are:
- Temporary suspensions
- Permanent self-exclusion
Players can initiate these actions by contacting us through their registered email. Once set, these limits cannot be modified or revoked without appropriate approval. If you wish to forfeit your redeemable balance, kindly get in touch via your registered email.
Responsible Gaming Principles
We encourage players to adopt Responsible Gaming Guidelines to ensure a safe and enjoyable experience for all. While we celebrate the thrill gaming brings, our priority remains the protection of player well-being.
- Education and Awareness: Responsible gaming begins with knowledge and understanding. We advocate for personal control measures, such as self-exclusion, deposit limits, and playtime restrictions.
- Setting Limits: We provide tools that empower players to establish clear boundaries, facilitating effective management of gaming time and activities.
- Support and Resources: We offer various resources, links, and tools to assist players and their families. If you or someone you know is facing challenges, we strongly recommend seeking professional help for appropriate support and guidance.
At Olangza, our goal is to cultivate a healthy, safe, and responsible gaming environment for everyone.